Cybercrime, e-fraud major issue facing telecoms users in Nigeria- NCC

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By Sylvia Udegbunam, Enugu

The Executive Vice Chairman, Nigeria Communication Commission Professor Umar Danbatta said that cybercrime and e fraud are the major problem facing telecommunication users in the country. He stated this in Enugu at the on-going 31st Enugu International Trade Fair.

Danbatta represented by a Director in the Commission, Reuben Mmuoka, said NCC recently hosted a cyber security enlightenment conference where telecoms stakeholders were enlightened on dangers associated with cybercrimes.

He advised telecom consumers not to open unknown emails, post Personal Identification Number (PIN) online as “bank will never ask you for your personal detail via internet or over the phone.”

He furthermore disclosed that the commission had also educated parents on their roles regarding child online protection. “The sensitisation programmes are targeted at parents, aimed at equipping them with the right knowledge they require to limit the exposure of their children to the negative aspect of internet use.

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“To protect subscribers from unsolicited text messages or voice calls, the commission evolved DO-NOT-DISTURB, DNB, directing all mobile network operators to dedicate a short code to enable subscribers take informed but independent decisions on what messages they wish to receive.”

He noted that NCC as regulator has come with initiatives to enable consumers lodge their complaints when dissatisfied with the services provided by their operators.

“The Commission will apply appropriate regulatory measures and sanctions against such service provider.

“NCC identifies consumer as a very important stakeholder in the telecoms industry, which is evident in our 8-point agenda where empowerment and protection is properly captured”, he added.  

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NCC Executive Vice Chairman said that the NCC Special Day was aimed at educating and informing subscribers on the use of communication services and their rights as telecoms consumers.

The President of the Enugu Chamber of Commerce, Industry, Mines and Agriculture, ECCIMA, Emma Nwandu, commended the role of NCC as a regulatory agency in the telecommunication sector. According to him, telecommunication industry has witnessed a great revolution in the socio-economic life, which “has equally accentuated the pace of socio-economic life as individuals and as a nation”, he said. 

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